{"id":6348,"date":"2019-06-12T15:12:54","date_gmt":"2019-06-12T15:12:54","guid":{"rendered":"https:\/\/test.twopurpose.com\/?p=6348"},"modified":"2024-05-21T14:10:44","modified_gmt":"2024-05-21T14:10:44","slug":"tech-update-discover-latest-salesforce-and-converse-features","status":"publish","type":"post","link":"https:\/\/test.twopurpose.com\/en\/blog\/2019\/tech-update-discover-latest-salesforce-and-converse-features\/","title":{"rendered":"Tech update: discover the latest features from Salesforce and Converse"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"6348\" class=\"elementor elementor-6348\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b1e839 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b1e839\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45ab3f4d\" data-id=\"45ab3f4d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6578b336 elementor-widget elementor-widget-text-editor\" data-id=\"6578b336\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"block-yui_3_17_2_1_1560333063322_59593\" class=\"sqs-block image-block sqs-block-image sqs-col-3 span-3 float float-left sqs-text-ready\" data-block-type=\"5\"><div id=\"yui_3_17_2_1_1622128423641_110\" class=\"sqs-block-content\"><div id=\"yui_3_17_2_1_1622128423641_109\" class=\"image-block-outer-wrapper layout-caption-below design-layout-inline combination-animation-none individual-animation-none individual-text-animation-none sqs-narrow-width\" data-test=\"image-block-inline-outer-wrapper\"><figure id=\"yui_3_17_2_1_1622128423641_108\" class=\"sqs-block-image-figure intrinsic\"><div id=\"yui_3_17_2_1_1622128423641_107\" class=\"image-block-wrapper has-aspect-ratio\" data-animation-role=\"image\">\u00a0<\/div><\/figure><\/div><\/div><\/div><div id=\"block-yui_3_17_2_1_1560333063322_59881\" class=\"sqs-block html-block sqs-block-html\" data-block-type=\"2\"><p class=\"\">Converse users will automatically have the new version with effect from 1 June. So what has changed?<\/p><h4>\u00a0<\/h4><h4><strong>Anonymising contacts<\/strong><\/h4><p class=\"\">Anonymising personal data is an important aspect of the AVG. Donors can request the removal of their data from the records. Anonymising is an interesting option to keep donation records and campaign history intact while complying with the AVG. Converse can facilitate this for you from now on, though only in the PRO version.<\/p><h4><strong>Lightning wizards<\/strong><\/h4><p class=\"\">Converse has a number of wizards, for example for entering a new deal. These wizards now have a modern display in Lightning.<\/p><h4><strong>Bug fixes<\/strong><\/h4><p class=\"\">A number of bugs have been fixed:<\/p><ul data-rte-list=\"default\"><li><p class=\"\">Household name is automatically updated when a contact is deleted.<\/p><\/li><li><p class=\"\">Date of next collection for annual agreements is calculated correctly for leap years.<\/p><\/li><li><p class=\"\">When selection date equals the end date of the agreement, the term is still included in the collection.<\/p><\/li><\/ul><h4>\u00a0<\/h4><h4><strong>\u00a0Search filters<\/strong><\/h4><p class=\"\">Linking a payment profile or mandate to an agreement or term features a search filter. This allows you to link the right data faster.<\/p><p class=\"\">Finally, the documentation has been updated for household names.<\/p><h4>\u00a0<\/h4><h4><strong>\u00a0Salesforce Summer '19 release<\/strong><\/h4><p class=\"\">As many as three times a year, new features are added to Salesforce. In June, the Summer '19 release will be automatically activated in your org. Below are a few highlights that may also be of interest to your organisation.<\/p><h4><strong>\u00a0Improved related lists<\/strong><\/h4><p class=\"\">For objects, related items are displayed in a Related List. The capabilities of those lists are greatly enhanced thanks to the Enhanced Related List feature. Up to 10 columns can now be displayed instead of 4. The columns are easy to sort and contacts can be added to a campaign directly from the list, for example.<\/p><h4>\u00a0<\/h4><h4><strong>\u00a0Related list filters<\/strong><\/h4><p class=\"\">Another improvement is filtering in related lists. This can now be done directly with a few clicks, without going through dialogue screens to find the right filter fields.<\/p><h4>\u00a0<\/h4><h4><strong>\u00a0Help in the app<\/strong><\/h4><p class=\"\">To help your colleagues use Salesforce in the best possible way, you can set up pop-ups in various places. With the pop-ups, you can give tips and refer to additional documentation. You can set how often and during what period the pop-ups are shown.<\/p><h4>\u00a0<\/h4><h4><strong>\u00a0Process builder notifications<\/strong><\/h4><p class=\"\">In Salesforce, processes can be automated with the Process Builder. One new feature is adding notifications. An example: suppose in the process a donor is flagged as a Major Donor, you can make a notification of this appear to the Account Manager.<\/p><h4>\u00a0<\/h4><h4><strong>\u00a0myTrailhead<\/strong><\/h4><p class=\"\">No doubt you already know Salesforce's online learning environment Trailhead. myTrailhead is an extension for learning processes in your own organisation. For example, you want employees to learn the procedures for purchasing, requesting leave or approving a grant request. From now on, you can put that knowledge into your own trailheads, complete with scores and reports. However, using myTrailhead requires additional licences.<\/p><hr \/><p class=\"\"><em>Curious about the many other improvements? Then check out the <a href=\"https:\/\/www.youtube.com\/playlist?list=PLjJeA2SstEtJYNzriKu7LjgPpqh3JWRgr\">Youtube<\/a> channel or watch the <a href=\"https:\/\/releasenotes.docs.salesforce.com\/en-us\/summer19\/release-notes\/salesforce_release_notes.htm\">release notes<\/a>.<\/em><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 Converse users will automatically have the new version with effect from 1 June. So what has changed?   Anonymising contacts Anonymising personal data is an important aspect of the AVG. Donors can ask for their data to be removed from the records. Anonymising is an interesting option to improve donation records and [...]<\/p>","protected":false},"author":67,"featured_media":6351,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[193],"tags":[28],"class_list":["post-6348","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-193","tag-salesforce"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tech update: ontdek de nieuwste functies van Salesforce en Converse | TwoPurpose<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tech update: ontdek de nieuwste functies van Salesforce en Converse | TwoPurpose\" \/>\n<meta property=\"og:description\" content=\"\u00a0 Converse gebruikers beschikken met ingang van 1 juni automatisch over de nieuwe versie. 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