{"id":6904,"date":"2017-07-26T22:38:28","date_gmt":"2017-07-26T22:38:28","guid":{"rendered":"https:\/\/test.twopurpose.com\/?p=6904"},"modified":"2024-02-26T08:38:43","modified_gmt":"2024-02-26T08:38:43","slug":"implementing-is-a-profession-also-in-the-cloud","status":"publish","type":"post","link":"https:\/\/test.twopurpose.com\/en\/blog\/2017\/implementing-is-a-profession-also-in-the-cloud\/","title":{"rendered":"Implementation is a profession, even in the cloud"},"content":{"rendered":"
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\u00a0Three key implementation lessons<\/h3>

...Because things also go wrong sometimes<\/h4>

Cloud technology, like Salesforce, helps organisations tremendously to innovate the way they collaborate - internally and with customers and relations. I have never hidden my passion for this. But great technology alone doesn't get you there... We at g-company quite often encounter the consequences of a less skilled implementation.<\/p>

\u00a0<\/h4>

\u00a0Deceptive simplicity<\/h4>

Salesforce is easy to model to your business processes. People sometimes ask me, \"What can't actually be done?\". My answer then is, \"Anything is possible.\" And after suffering sceptical looks for a few seconds, I add: \"The question is whether you have to want it all.\"<\/p>

That makes implementation a profession. Salesforce's powerful metadata model makes it possible to develop all sorts of things on top of standard functionality. Often with clicks, sometimes with code. So \"Anything goes\" is the truth... But a good implementation partner will always push to use the standards. And those standards already offer so much, possibly supplemented by third-party apps, native to the platform.<\/p>

Many organisations claim that their processes are unique. Then you fall into a pretty tricky discussion. On the one hand, you want to respect your customer's uniqueness; on the other hand, we know that uniqueness is not that bad. Sales processes always consist of the same basic components. Whether you have 3 or 15 opportunity stages does not change that. Neither does the number of quotation templates or the division of roles within your organisation. The same applies to customer service processes, marketing, project management and so on. The basic principles do not change and specific workflows are easy to configure.<\/p>

\u00a0<\/h4>

\u00a0Happy users through good implementation<\/h4>

It is the responsibility of a good implementation partner to advise the customer not to copy their existing processes 100% to a new environment. Let the platform work for you - after all, that's what you're paying for - even if you have to slightly modify your own process to do so. That way, you make the most of all the global best practices incorporated in Salesforce.<\/p>

The consequences of poor implementation are far-reaching. It leads to all kinds of problems: performance, bugs, non-working links with other systems, and a lot of manual work. Users turn away from the environment. The cause is mostly: needlessly complex solutions - often self-coded - for things Salesforce provides by default.<\/p>

In such a case, we help customers thoroughly simplify their Salesforce environment and largely reduce it to standard functionality. Result: the software supports business processes even better and flawlessly and integrates smoothly with its environment. An additional important benefit is that users now experience the convenience and enjoyment of this technology.<\/p>

\u00a0<\/h4>

\u00a0What to learn<\/h4>

There are a few lessons to be learned:<\/p>

  • Make the platform work for you.<\/strong>\u00a0Salesforce's price-performance ratio is excellent if you make maximum use of the CRM knowledge embedded in the software, without trying to invent the wheel yourself.<\/li>
  • Think to yourself three times before writing code.<\/strong>\u00a0Often, other solutions are possible through configuration, which support your processes more than adequately. And for the processes that really need it, the platform offers all the necessary development options.<\/li>
  • Don't blindly copy your current processes to the new environment.<\/strong>\u00a0Instead, consider it an opportunity to re-examine your processes and innovate.<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Three key implementation lessons<\/h3>

    ...because sometimes it goes wrong too<\/h4>

    Cloud technology, such as Salesforce, is helping organizations tremendously to innovate the way they collaborate - internally and with customers and associates. I have never concealed my passion for this. But great technology alone is not enough... At g-company we often come across the consequences of a less than professional implementation.<\/p>

    \u00a0<\/h4>

    Deceptive simplicity<\/h4>

    Salesforce is easy to model to your business processes. People sometimes ask me, \"What can't be done?\" My answer is then, \"Anything is possible.\" And after a few seconds of skeptical looks, I add, \"The question is whether you should want it all.\"<\/p>

    That's what makes implementing a profession. Salesforce's powerful metadata model allows you to develop all sorts of things on top of standard functionality. Often with clicks, sometimes with code. So \"Anything goes\" is the truth... But a good implementation partner will always push for use of the standards. And those standards already offer so much, possibly supplemented by third-party apps, native to the platform.<\/p>

    Many organizations claim that their processes are unique. Then you fall into a rather difficult discussion. On the one hand you want to respect the uniqueness of your customer, on the other hand we know that uniqueness is not as bad as it seems. Sales processes always consist of the same basic components. Whether you have 3 or 15 opportunity stages doesn't change that. Neither does the number of quotation templates or the division of roles within your organisation. The same applies to customer service processes, marketing, project management and so on. The basic principles do not change and specific workflows are easy to configure.<\/p>

    \u00a0<\/h4>

    Happy users through proper implementation<\/h4>

    It is the responsibility of a good implementation partner to advise the customer against copying his existing processes 100% to a new environment. Let the platform work for you - that's what you're paying for, after all - even if it means slightly adapting your own processes. In this way you will make optimal use of all the global best practices that have been incorporated into Salesforce.<\/p>

    The consequences of an inadequate implementation are far-reaching. It leads to all sorts of problems: performance, bugs, non-functioning interfaces with other systems, and a lot of manual work. The users turn away from the environment. The cause is often: needlessly complex solutions - often self-coded - for things that Salesforce provides by default.<\/p>

    In such a case, we help customers to thoroughly simplify their Salesforce environment and largely reduce it to standard functionality. Result: the software supports the business processes even better and flawlessly and integrates smoothly with its environment. An additional important benefit is that users now experience the ease and enjoyment of this technology.<\/p>

    \u00a0<\/h4>

    What to learn<\/h4>

    There are a few lessons to be learned:<\/p>

    • Make the platform work for you.\u00a0
      <\/strong>Salesforce's price-performance ratio is excellent if you make maximum use of the CRM knowledge incorporated in the software, without wanting to invent the wheel yourself.
      <\/strong><\/li>
    • Think about yourself three times before you start writing code.
      <\/strong>Often other solutions are possible through configuration, which more than adequately support your processes. And for the processes for which it is really necessary, the platform offers all necessary development possibilities.<\/li>
    • Don't blindly copy your current processes to the new environment.\u00a0
      <\/strong>Instead, consider it an opportunity to take another look at your processes and innovate.<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      \u00a0Three important implementation lessons ...because it also goes wrong sometimes Cloud technology, such as Salesforce, helps organisations tremendously to innovate the way they collaborate - internally and with customers and relations. I have never hidden my passion for this. But great technology alone won't get you there... The consequences of [...]<\/p>","protected":false},"author":42,"featured_media":6905,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[195],"tags":[28],"class_list":["post-6904","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-195","tag-salesforce"],"acf":[],"yoast_head":"\nImplementeren is een vak, ook in de cloud | TwoPurpose<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Implementeren is een vak, ook in de cloud | TwoPurpose\" \/>\n<meta property=\"og:description\" content=\"\u00a0Drie belangrijke implementatielessen …want het gaat ook weleens mis Cloudtechnologie, zoals Salesforce, helpt organisaties geweldig om de manier waarop ze samenwerken – intern en met klanten en relaties – te innoveren. Mijn passie hiervoor heb ik nooit onder stoelen of banken geschoven. 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