{"id":35047,"date":"2025-01-29T13:24:38","date_gmt":"2025-01-29T13:24:38","guid":{"rendered":"https:\/\/test.twopurpose.com\/?post_type=klanten&p=35047"},"modified":"2025-01-30T12:56:29","modified_gmt":"2025-01-30T12:56:29","slug":"platform-zero-incidents-hoe-salesforce-en-twopurpose-de-binnenvaart-veiliger-maken","status":"publish","type":"klanten","link":"https:\/\/test.twopurpose.com\/nl\/klanten\/platform-zero-incidents-hoe-salesforce-en-twopurpose-de-binnenvaart-veiliger-maken\/","title":{"rendered":"Hoe Platform Zero Incidents samen met Salesforce en TwoPurpose de Binnenvaart Veiliger Maken"},"content":{"rendered":"\t\t
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Van handmatige rapportages naar real-time inzichten<\/h3>\n

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Kristel Reiling, programma manager bij PZI vertelt: \u201cDe werkwijze was voorheen dat we iedere maand een Excel uitdraai moesten maken, hier nog van alles in moesten bewerken en dan konden we er een rapportage uit halen.\u201d\u00a0<\/p>\n

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Hoe verliep het project?<\/span><\/strong><\/h4>\n
“We hebben dit project echt samen met TwoPurpose opgepakt\u201d vertelt Kristel, \u201cvoor ons was Salesforce nog helemaal onbekend. We wisten niet welke mogelijkheden er allemaal waren. Wij hebben ons einddoel geschetst en TwoPurpose heeft alle tussenstappen ge\u00efdentificeerd en dit voor ons uitgewerkt. Ze kwamen ook met goede suggesties van data die we ook in de rapportage zijn gaan opnemen. Uiteindelijk kregen we zelfs nog meer dan waar we om hadden gevraagd!\u201d\u00a0<\/span>“Door het hele project heen kregen we steeds het gevoel dat we echt een waardevolle klant zijn met een missie waar TwoPurpose ook aan wil bijdragen. Niet \u2018wij doen werk voor geld, maar \u00e9cht de intentie om non-profits verder te helpen.\u2019 Dat was heel fijn!”<\/span><\/figure>\n

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Wat heeft Salesforce jullie gebracht?<\/b><\/span><\/h4>\n
Door Salesforce aan de bestaande database te koppelen, verloopt het proces nu een stuk soepeler. De rapportages zijn vooraf ingericht en kunnen met 1 druk op de knop worden uitgedraaid. Daarnaast zijn meldingen real-time te bekijken, zodat de data altijd up-to-date is. Waar eerder een medewerker nog uren bezig was met het doen van analyses, heeft Salesforce dit proces helemaal overgenomen.\u00a0<\/span><\/figure>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Welke mogelijkheden opent Salesforce ?<\/span><\/p>\n

“Momenteel ontwikkelen we een API op Saleforce.\u00a0<\/span>Hierdoor kunnen onze leden op een betrouwbare manier, automatisch hun incidentendata melden. Wat tijd gaat schelen en waardoor er minder fouten gemaakt gaan worden”<\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tKristel Reiling-Steeds\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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Programma manager bij Platform Zero Incidents<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Van handmatige rapportages naar real-time inzichten Kristel Reiling, programma manager bij PZI vertelt: \u201cDe werkwijze was voorheen dat we iedere maand een Excel uitdraai moesten maken, hier nog van alles in moesten bewerken en dan konden we er een rapportage uit halen.\u201d\u00a0 Hoe verliep het project? “We hebben dit project echt samen met TwoPurpose opgepakt\u201d […]<\/p>\n","protected":false},"author":61,"featured_media":35062,"template":"","categories":[],"tags":[],"class_list":["post-35047","klanten","type-klanten","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nKlantverhaal Hoe Platform Zero Incidents samen met Salesforce en TwoPurpose de Binnenvaart Veiliger Maken | TwoPurpose<\/title>\n<meta name=\"description\" content=\"Lees hier ons Salesforce klantverhaal van Hoe Platform Zero Incidents samen met Salesforce en TwoPurpose de Binnenvaart Veiliger Maken.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, 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